SOAP Web Services for Sales and Fusion Service (2024)

SVC_DELETE_SR_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_DELETE_SR_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_CREATE_HR_SR_PRIV

ORA_SVC_HR_SR_CREATION

HR Service Request Creation

Users requesting Next Gen support to resolve their HR related questions and issues.

SVC_CREATE_HR_SR_PRIV

ORA_SVC_HR_SR_ANALYSIS

HR Service Request Analysis

Manages a group of Next Gen HR Help Desk agents. Can view Next Gen HR service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_CREATE_HR_SR_PRIV

ORA_SVC_HR_SR_MANAGEMENT

HR Service Request Management

Manages all aspects of the Next Gen HR Help Desk Service Request object.

SVC_CREATE_HR_SR_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_MANAGE_HR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HR_SR_ANALYSIS

HR Service Request Analysis

Manages a group of Next Gen HR Help Desk agents. Can view Next Gen HR service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_MANAGE_HR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HR_SR_MANAGEMENT

HR Service Request Management

Manages all aspects of the Next Gen HR Help Desk Service Request object.

SVC_MANAGE_HR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_MANAGE_ISR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_MANAGEMENT

Internal Service Request Management

Manages all aspects of the Internal Help Desk Service Request object.

SVC_MANAGE_ISR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_INTERNAL_HELPDESK_ANALYSIS

Internal Service Request Analysis

Manages a group of Internal Help Desk agents. Can view Internal service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_MANAGE_ISR_SR_TEAM_MEMBERS_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_VIEW_HELPDESK_SR_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_VIEW_HELPDESK_SR_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_HELPDESK_SR_PRIV

ORA_SVC_HELPDESK_SR_CREATION

HR Help Desk Service Request Creation

Employee requesting support to resolve their HCM related questions and issues.

SVC_VIEW_HELPDESK_SR_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_VIEW_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_CREATION

Internal Service Request Creation

Users requesting support to resolve their Internal related questions and issues.

SVC_VIEW_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_MANAGEMENT

Internal Service Request Management

Manages all aspects of the Internal Help Desk Service Request object.

SVC_VIEW_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ANALYSIS

Internal Service Request Analysis

Manages a group of Internal Help Desk agents. Can view Internal service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_ISR_SR_PRIV

ORA_MNT_MAINTENANCE_MANAGER_JOB

Maintenance Manager

Individual responsible for ensuring effective maintenance programs are in place and overseeing completion of maintenance tasks.

SVC_VIEW_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_VIEW_HR_SR_PRIV

ORA_SVC_HR_SR_CREATION

HR Service Request Creation

Users requesting Next Gen support to resolve their HR related questions and issues.

SVC_VIEW_HR_SR_PRIV

ORA_SVC_HR_SR_ANALYSIS

HR Service Request Analysis

Manages a group of Next Gen HR Help Desk agents. Can view Next Gen HR service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_HR_SR_PRIV

ORA_SVC_HR_SR_MANAGEMENT

HR Service Request Management

Manages all aspects of the Next Gen HR Help Desk Service Request object.

SVC_VIEW_HR_SR_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_DELETE_HR_SR_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_VIEW_SR_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_VIEW_SR_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_VIEW_SR_PRIV

ORA_RCL_FIELD_SERVICE_ADMINISTRATOR_JOB

Field Service Administrator

Individual responsible for the administration of field service logistics.

SVC_VIEW_SR_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_VIEW_SR_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_VIEW_SR_PRIV

ORA_SVC_SR_PARTNER_USER

Service Request Partner User

Individual from the partner organization requesting for support to resolve their questions and issues.

SVC_VIEW_SR_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_VIEW_SR_PRIV

ORA_RCL_FIELD_SERVICE_TECHNICIAN_DUTY_CRM

Field Service Technician

Individual responsible for the duty of field service logistics.

SVC_CREATE_SR_USING_REST_PRIV

ORA_SVC_CUSTOMER_SELF_SERVICE_USAGE

Customer Self-Service Usage

A duty role that allows various self-service capabilities such as creating, viewing and editing owned service requests.

SVC_CREATE_SR_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_CREATE_SR_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_CREATE_SR_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_CREATE_SR_PRIV

ORA_SVC_HELPDESK_SR_CREATION

HR Help Desk Service Request Creation

Employee requesting support to resolve their HCM related questions and issues.

SVC_CREATE_SR_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_CREATE_SR_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_CREATE_SR_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_CREATE_SR_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_CREATE_SR_PRIV

ORA_SVC_SR_PARTNER_USER

Service Request Partner User

Individual from the partner organization requesting for support to resolve their questions and issues.

SVC_CREATE_SR_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_EDIT_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_CREATION

Internal Service Request Creation

Users requesting support to resolve their Internal related questions and issues.

SVC_EDIT_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_MANAGEMENT

Internal Service Request Management

Manages all aspects of the Internal Help Desk Service Request object.

SVC_EDIT_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ANALYSIS

Internal Service Request Analysis

Manages a group of Internal Help Desk agents. Can view Internal service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_EDIT_ISR_SR_PRIV

ORA_MNT_MAINTENANCE_MANAGER_JOB

Maintenance Manager

Individual responsible for ensuring effective maintenance programs are in place and overseeing completion of maintenance tasks.

SVC_EDIT_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_VIEW_AGENT_ISR_HD_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_MANAGEMENT

Internal Service Request Management

Manages all aspects of the Internal Help Desk Service Request object.

SVC_VIEW_AGENT_ISR_HD_PRIV

ORA_SVC_INTERNAL_HELPDESK_ANALYSIS

Internal Service Request Analysis

Manages a group of Internal Help Desk agents. Can view Internal service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_AGENT_ISR_HD_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_VIEW_SR_TEAM_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_VIEW_SR_USING_REST_PRIV

ORA_SVC_CUSTOMER_SELF_SERVICE_USAGE

Customer Self-Service Usage

A duty role that allows various self-service capabilities such as creating, viewing and editing owned service requests.

SVC_VIEW_SR_USING_REST_PRIV

ORA_RCL_FIELD_SERVICE_ADMINISTRATOR_JOB

Field Service Administrator

Individual responsible for the administration of field service logistics.

SVC_VIEW_SR_USING_REST_PRIV

ORA_MNT_MAINTENANCE_TECHNICIAN_JOB

Maintenance Technician

Individual responsible for the execution and completion of any maintenance tasks, and reporting materials and resources used during the maintenance activity.

SVC_VIEW_SR_USING_REST_PRIV

ORA_MNT_MAINTENANCE_MANAGER_JOB

Maintenance Manager

Individual responsible for ensuring effective maintenance programs are in place and overseeing completion of maintenance tasks.

SVC_VIEW_SR_USING_REST_PRIV

ORA_RCL_FIELD_SERVICE_TECHNICIAN_DUTY_CRM

Field Service Technician

Individual responsible for the duty of field service logistics.

SVC_VIEW_AGENT_HR_HD_PRIV

ORA_SVC_HR_SR_ANALYSIS

HR Service Request Analysis

Manages a group of Next Gen HR Help Desk agents. Can view Next Gen HR service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_AGENT_HR_HD_PRIV

ORA_SVC_HR_SR_MANAGEMENT

HR Service Request Management

Manages all aspects of the Next Gen HR Help Desk Service Request object.

SVC_VIEW_AGENT_HR_HD_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_EDIT_HR_SR_PRIV

ORA_SVC_HR_SR_CREATION

HR Service Request Creation

Users requesting Next Gen support to resolve their HR related questions and issues.

SVC_EDIT_HR_SR_PRIV

ORA_SVC_HR_SR_ANALYSIS

HR Service Request Analysis

Manages a group of Next Gen HR Help Desk agents. Can view Next Gen HR service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_EDIT_HR_SR_PRIV

ORA_SVC_HR_SR_MANAGEMENT

HR Service Request Management

Manages all aspects of the Next Gen HR Help Desk Service Request object.

SVC_EDIT_HR_SR_PRIV

ORA_SVC_HR_SR_ADMINISTRATION

HR Service Request Administration

Manages all aspects of Next Gen HR service requests. In addition, can manage queues and administer the Next Gen HR Help Desk service application, including setup.

SVC_DELETE_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_CREATE_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_CREATION

Internal Service Request Creation

Users requesting support to resolve their Internal related questions and issues.

SVC_CREATE_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_SR_MANAGEMENT

Internal Service Request Management

Manages all aspects of the Internal Help Desk Service Request object.

SVC_CREATE_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ANALYSIS

Internal Service Request Analysis

Manages a group of Internal Help Desk agents. Can view Internal service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_CREATE_ISR_SR_PRIV

ORA_MNT_MAINTENANCE_MANAGER_JOB

Maintenance Manager

Individual responsible for ensuring effective maintenance programs are in place and overseeing completion of maintenance tasks.

SVC_CREATE_ISR_SR_PRIV

ORA_SVC_INTERNAL_HELPDESK_ADMINISTRATION

Internal Service Request Administration

Manages all aspects of Internal service requests. In addition, can manage queues and administer the Internal Help Desk service application, including setup.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_MANAGE_SR_TEAM_MEMBERS_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_EDIT_SR_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_EDIT_SR_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_EDIT_SR_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_EDIT_SR_PRIV

ORA_SVC_HELPDESK_SR_CREATION

HR Help Desk Service Request Creation

Employee requesting support to resolve their HCM related questions and issues.

SVC_EDIT_SR_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_EDIT_SR_PRIV

ORA_RCL_FIELD_SERVICE_ADMINISTRATOR_JOB

Field Service Administrator

Individual responsible for the administration of field service logistics.

SVC_EDIT_SR_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_EDIT_SR_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_EDIT_SR_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_EDIT_SR_PRIV

ORA_SVC_SR_PARTNER_USER

Service Request Partner User

Individual from the partner organization requesting for support to resolve their questions and issues.

SVC_EDIT_SR_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_EDIT_SR_USING_REST_PRIV

ORA_SVC_CUSTOMER_SELF_SERVICE_USAGE

Customer Self-Service Usage

A duty role that allows various self-service capabilities such as creating, viewing and editing owned service requests.

SVC_EDIT_SR_USING_REST_PRIV

ORA_RCL_FIELD_SERVICE_ADMINISTRATOR_JOB

Field Service Administrator

Individual responsible for the administration of field service logistics.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_HELPDESK_SR_MANAGEMENT

HR Help Desk Service Request Management

Manages all aspects of the HR Help Desk Service Request object.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_HELPDESK_ANALYSIS

HR Help Desk Analysis

Manages group of HR Help Desk agents. Can view service requests, activities, and attachments. Monitors metrics and overall resource balancing, critical service requests, service level agreements.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_SR_CONTRIBUTOR

Service Request Contributor

Can create Service Requests and help with resolution of the Service Request. Has basic Service Request Management capabilities. Would not be able to respond to customer, assign SR to a user or change the status of a SR.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_HELPDESK_ADMINISTRATION

HR Help Desk Administration

Manage all aspects of the HCM help desk service requests. In addition can manage queues and administer the HCM help desk service application, including setup.

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_SR_CHANNEL_USER

Service Request Channel User

Manages all aspects of the Service Request related to partner accounts

SVC_VIEW_KNOWLEDGE_IN_SR_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SVC_MANAGE_SOCIAL_POST_PRIV

ORA_SVC_SR_ADMINISTRATOR

Service Request Administrator

Administers all aspects of the Service application, including Setup.

SVC_MANAGE_SOCIAL_POST_PRIV

ORA_SVC_SR_POWER_USER

Service Request Power User

Advanced Service Request management capabilities not available to Service Representatives

SVC_MANAGE_SOCIAL_POST_PRIV

ORA_SVC_SR_TROUBLESHOOTER

Service Request Troubleshooter

Manages all aspects of the Service Request object

SOAP Web Services for Sales and Fusion Service (2024)
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Name: Jerrold Considine

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Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765

Phone: +5816749283868

Job: Sales Executive

Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles

Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.