Bellco Credit Union hiring Branch Manager in Grand Junction, Colorado, United States | LinkedIn (2024)

Company Description

Bellco Credit Union is a local credit union with a focus on providing friendly service, great rates, and fewer fees to its members. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You're part of something more at Bellco - a place you can be proud of.

Role Description

This is a full-time on-site role for a Branch Manager located in Grand Junction, CO. As a Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, including managing staff, ensuring excellent customer service, and meeting financial goals. This encompasses retail, small business relationships, and community business development. Responsible for branch profitability and branch operations.

Qualifications

• Loan experience preferred
• Strong interpersonal, sales and relationship management skills
• Strong written and verbal communication skills
• Knowledge of banking products and services
• Ability to provide leadership and handle multiple priorities under time constraints
• Proven track record of meeting sales targets and goals
• Ability to work well in a team and collaborate with others
• Working knowledge of Microsoft Office desktop applications
• Bachelor's degree in business or a related field
• Previous experience in a leadership or management role
• Knowledge of regulatory requirements in the financial industry

Essential Functions

• Responsible for overall branch financial results, operations effectiveness, productivity, and cost effectiveness.
• Responsible for data-gathering, research, development and accomplishment of an annual branch marketing, business development, sales and service plan.
• Successfully develops and follows an annual operating plan and budget leading to expense control, select purchasing and efficient property management.
• Understand and communicate various loan and deposit products.
• Communicates key mortgage product features including LTV, discount points and rate bumps, escrows, mortgage insurance etc.
• Manages the branch to achieve sales and growth goals, conducts weekly sales sessions, performs periodic sales audits, coaches and develops sales staff.
• Ensures goals are met for other business groups/partners that work with the branch (investments etc.)
• Maintain key customer relationships; responsible for branch meeting service standards in all interactions.
• Accurately enter and complete transactions including loan applications in Bellco systems.
• Evaluates, develops, motivates and trains branch personnel, coaches staff in sales and service activities.Ensures branch staff has strong product and process knowledge.Manages human resource issues: recruiting, hiring, training and performance issues, etc.
• Manages losses and other risk issues and ensures financial losses are within acceptable guidelines.
• Understands and effectively implements all appropriate regulations.
• Personally manages the largest, most profitable relationships at the branch, as identified by profitability analysis.
• Ensures branch effectiveness and adherence to all branch operations, procedures, compliance.
• Maintains thorough knowledge of lending process, Security and Fraud procedures, and functions of all automated equipment.Serves as a branch-wide source of knowledge on credit union operating procedures in order to provide necessary support to branch staff.
• Conducts on going analysis of branch activities, workflow and operations with a specific strategy devised towards meeting corporate goals.
• Recommends and helps develop and implement new policies and procedures.
• Assists in defining and developing strategy needed to set or meet organizational goals.
• Regular and punctual in person attendance.

Management retains the discretion to add to or change the duties of the position at any time.